The solution is an AI-powered city app built as a scalable SaaS platform. It will serve citizens first, providing personalized access to city services, events, and programs. At the same time, it will become the city’s first comprehensive digital tool for tourists, allowing them to explore the city, check local events, see real-time updates, and plan visits.
The platform will be modular and flexible, so it can be deployed in multiple cities or countries. It will be able to integrate with city cards, transport cards, and other municipal systems through APIs, read and analyze existing data, and provide actionable insights while keeping all data secure and anonymized.
City managers will have access to a dashboard/admin panel with real-time insights on service usage, engagement, survey results, and reported issues. This will help them plan resources, run campaigns, and make data-driven decisions more efficiently.
For users, the app will offer a personalized and interactive experience, suggesting relevant events, services, and programs, providing real-time alerts, and allowing easy reporting of issues or feedback. All user data will be securely stored, encrypted, and anonymized, and accounts will include privacy controls and consent management.
